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Frequently Asked Questions

Everything users need to know about CareBridger's role, user responsibilities, safety, privacy, and platform boundaries.

CareBridger is a care coordination platform that helps families, caregivers, and care circles organize tasks, share updates, and stay aligned.

CareBridger does not provide caregiving services or employ caregivers.

CareBridger is for families, informal caregivers, care coordinators, households, people supporting children or dependents, and pet owners who need a clearer way to coordinate care responsibilities.

No. CareBridger is a coordination tool only. It does not provide care, employ caregivers, supervise care, or guarantee care outcomes.

No. CareBridger does not verify, screen, certify, approve, recommend, or conduct background checks on caregivers.

Users are responsible for choosing and verifying anyone they invite or assign care to.

The person assigning care is responsible for deciding who is safe, suitable, and trustworthy.

CareBridger helps organize the task, but the care assigner remains responsible for the care decision.

CareBridger is not responsible for the actions, omissions, decisions, or conduct of caregivers or users.

Users are responsible for the people they invite, the tasks they assign, and the care arrangements they make.

Yes, CareBridger can help coordinate care tasks involving children or dependents.

However, parents, guardians, or responsible adults remain fully responsible for safety, supervision, caregiver selection, and any legal or guardianship obligations.

Yes. CareBridger can help organize pet care tasks such as feeding, walking, appointments, reminders, and routines.

Pet owners remain responsible for choosing safe and suitable people to care for their pets.

No. CareBridger is not an emergency service.

If there is immediate danger, injury, medical concern, abuse, neglect, or emergency risk, contact local emergency services immediately.

No. CareBridger does not provide medical, clinical, legal, veterinary, therapeutic, or professional advice.

Users should contact qualified professionals when professional guidance is needed.

Before assigning care, you should personally assess whether the person is safe and suitable.

Consider whether they are personally known and trusted by you, understand the task, can safely complete the responsibility, have the right information, know what to do in an emergency, and need additional supervision or professional support.

Yes. You can invite family members, friends, neighbours, or informal caregivers.

Only invite people you personally trust and want to include in your care circle.

No. CareBridger does not monitor homes, in-person care, caregiver behaviour, or user actions outside the platform.

CareBridger is designed to help users manage care information responsibly.

Users should only share information with people they trust. For full details, users should review the Privacy Policy.

Users can report a platform-related concern through the app's support or reporting flow.

If someone is in immediate danger, contact local emergency services first.

This information is provided for product clarity and does not replace the CareBridger Terms of Use or Privacy Policy.